Visitor Host | Kate Sheppard House

Based in Christchurch
Permanent part-time 11 hours per week
REF 197

Heritage New Zealand Pouhere Taonga is looking for a confident host to engage with visitors and assist with operations at our heritage property, Te Whare Waiutuutu Kate Sheppard House in Ōtautahi Christchurch.

This property - now open as a visitor destination - is the former home of suffragist Kate Sheppard where she campaigned for women’s right to vote in New Zealand. This place tells the story of Kate Sheppard’s life, the history and achievements of New Zealand’s suffrage movement and its legacy for New Zealand. 

As the visitor host you will be responsible for engaging with visitors, imparting historical information, assisting with large group tours, events, and public programmes, selling merchandise, providing administrative support, responsible for caring for security and general housekeeping duties.

Our ideal candidate will be a motivated team player who is committed to providing an exceptional visitor experience and communicate the significant history to an audience of all ages.

• Skills and experience
• A passion for heritage
• Attention to detail and accuracy
• Reliable team player
• Highly effective communicator
• A relevant qualification in the arts, humanities or heritage would be an advantage.

You will be working eleven hours over one regular weekday and one weekend day and ideally will be available for other hours when required.

If you are a strong communicator and enthusiastic about telling a world-changing story this role is for you! 

The salary range for the position is $52,000 -$55,000 FTE. View the job description.

Applications for this role close at 5pm on 24 September 2023.

How to apply:

Please send your cover letter and CV to recruit@heritage.org.nz.

Café Lead | Honey House Café 

Based in Kerikeri
Full-time permanent position
REF 200

The Honey House Café in Kerikeri is looking for a Café Lead to join our team in a full-time permanent role for an immediate start. This role is 40 hours per week and may include some weekend work.

Working alongside our Café 2IC and our hosts, you will have experience in team leadership and training, health and safety food regulations and requirements, food preparation, stock management, food ordering and handling, and making coffee. We will provide training specific to our business, but previous experience is essential.

We are a close-knit team and we need someone who can be a leader extraordinaire as well as a customer service focused champion! You’ll need to be energetic, flexible, and have good attention to detail. The role includes front-of-house work - good communication, customer skills and team focused leadership are a must.

Kerikeri Mission Station is a vibrant site established in 1819 at Kororipo and the Honey House Café is one of the many core parts of the visitor experience at this site.

Applications for this role close on Sunday 24 September at 5pm.

The salary range for the position is $56,000 - $61,500. View the job description.

How to apply:

Please send your CV and cover letter to recruit@heritage.org.nz.

Pou Tautiaki Taonga/Māori Built Heritage Programme Coordinator 

Based in our Wellington office or remotely in Te Tairāwhiti or Hawke’s Bay
Fixed Term (1 year) full-time

Tairangahia a tua whakarere; tātakihia ngā reanga o āmuri ake nei 
Honouring the past; inspiring the future

About us

Heritage New Zealand Pouhere Taonga is the national agency for place-based heritage in Aotearoa. We celebrate, research, care for, and assist communities to recognise and protect these places for the benefit of future generations.

For over 20 years, our Māori Heritage Team has been working with whānau, marae, hapū, and iwi to identify, conserve, and protect our taonga places. We are looking to grow our team for the next year to support Māori communities in the ongoing recovery work associated with the impact of extreme weather events seen in 2022 and 2023. If this is the kind of work that you value, we want to hear from you.

This could be an excellent professional development opportunity for a secondment, and we can also consider part time appointments to this role for the right person/skill set. Further roles will also be advertised soon to support this one-year programme.

About the role

This one-year fixed term full-time role is based in Te Whanganui-a-Tara, reporting to the Director Kaiwhakahaere Tautiaki Taonga me Kaupapa Māori. There is potential however for you to be based closer to mahi on the ground in the Hawke’s Bay or Te Tairāwhiti.

Your focus will be co-ordinating the delivery of a programme that provides support to the provision of expert advice, internships and mātauranga Māori projects, especially in the context of recovery and resilience in relation to extreme weather events.

Your skills and expertise could be from a hands-on taonga conservation background, the Māori built environment, Māori resource managements and environmental planning, or project management with iwi, hapū and marae communities. All these specialist areas are critical to helping us achieve improved heritage outcomes for Māori and for Aotearoa New Zealand.  

About you

Your knowledge and experience that will see you succeed in this role:

• Ability to articulate a Māori world view and apply it to the work of Heritage New Zealand Pouhere Taonga.
• Your ability to advance and promote Māori values and principles in a heritage context, and heritage values in a kaupapa Māori context.
• Excellent research and writing skills.
• Understanding of Te Tiriti o Waitangi and its principles.
• Experience developing and maintaining networks, credibility, and relationships with whānau, hapū, iwi and other hāpori Māori. 
• Experience working with Māori communities.
• Experience interacting with and providing advice to senior decision makers in written and oral form.
• Knowledge and understanding of mātauranga, tikanga and Te Ao Māori, and a keen appreciation of the local circumstances.
• A tertiary qualification in a relevant field.

The salary range for the position is $88,000 - $92,000. Applications close 5pm Sunday 24 September 2023. View the job description.

How to apply

Please send your CV and cover letter to recruit@heritage.org.nz.

Visitor Hosts | Thames School of Mines

Fixed Term to February 2024
Multiple part-time positions
REF 202

We are looking for Weekend Retail Superstars to work in our successful Rock Shop during our busy season and we are recruiting now. Part of a national suite of historic properties, Thames School of Mines is managed by Heritage New Zealand Pouhere Taonga and is one of the Coromandel Peninsula’s high profile heritage sites and a popular visitor attraction.

Gold mining made this part of the Coromandel into a boom town and Thames School of Mines reflects the history, science and industry of the area. The Thames School of Mines buildings are the largest and most complete school of mines in New Zealand, and the site has significance to Māori and Pākehā.

Three days a week, retail experience and/or tour guiding preferred. Training provided.

The salary range for the position is $48,000-$55,000 FTE. View the job description.

Applications for this role close at 5pm on Sunday 24 September 2023.

How to apply:

Please send your CV and cover letter to recruit@heritage.org.nz.

Visitor Hosts | The Stone Store

Based in Kerikeri
Two part-time positions, fixed term until April 2024
REF 203 

We are seeking two part-time positions. These fixed term roles are part-time, rostered for three days a week (including one weekend day) with the possibility of extra hours where required.

This is a great opportunity for someone special, looking to be part of a dynamic bi-cultural team that is committed to telling our national and Northland stories, reflecting on our unique place in Aotearoa.

We are seeking committed and motivated team players who will enhance our front of house duties, while keeping the site well maintained. This is an excellent opportunity for someone looking to enter the tourism business and gain experience at one of Northland’s busiest tourist destinations.

The roles will include some weekend work.

This role requires you to:

• welcome and engage with all visitors to the site
• deliver guided tours to groups of visitors, including school groups 
• participate in the day-to-day retail and customer service operations of the Stone Store, including merchandise display and restocking
• use our computer-based Point of Sale system 
• Promote Heritage New Zealand Pouhere Taonga and its properties.

To be successful in this role, you will need to demonstrate: 

• initiative
• excellent customer service
• how to be a team player, adaptable and proactive
• storytelling skills and audience engagement
• accuracy and attention to detail
• an understanding of working a heritage environment
• strong awareness of health & safety in the workplace. 

You must be eligible to work in New Zealand to apply for this position.

The hourly rate for the positions is $24-$26 per hour depending on experience.

Applications for these roles close at 5pm on Sunday 1 October 2023. View the job description.

How to apply:

Please send your CV and cover letter to recruit@heritage.org.nz.

Visitor Host | Old St Paul's

Based in Wellington
Casual role
REF 204

Old St Paul’s, managed by Heritage New Zealand Pouhere Taonga, is one of Wellington’s highest profile heritage sites and a popular visitor attraction and special event venue. This includes events such as weddings, funerals and christenings that require sensitive engagement with.

We are looking for people with a passion for history, a friendly and approachable nature, and an interest in expanding their skills to join our team on a casual basis.

The Casual Visitor Host role includes a variety of tasks such as interacting with visitors, tour guiding, retailing and assisting with functions and events. Our ideal candidate will have outstanding customer service skills, be hands-on, practical and reliable, and will ideally have some experience in a heritage, hospitality or tourism-related role.

Though your primary place of work will be Old St Paul’s, at times you may be offered the opportunity to work at other Heritage New Zealand Pouhere Taonga properties within the Wellington region, so flexibility is a plus.

Days and hours of work are flexible and by agreement with the Property Lead Old St Paul’s.

If you are a great communicator and enthusiastic about building your skills within a heritage environment, this role is for you! 

The hourly rate for the positions is $24-$26 per hour depending on experience. View the job description.

Applications for these roles close at 5pm on Sunday 1 October 2023.

How to apply:

Please send your CV and cover letter to recruit@heritage.org.nz.

Café/Visitor Hosts | Historic Hayes 

Based in Oturehua (Central Otago)
Fixed term: October 2023 - May 2024
Ref 205

Fixed-term positions are available for our historic site and Hannah’s Café. The Café/Visitor Host role requires a blend of interests and skills: history, tourism, kitchen hand/runner, barista and customer service.

The roles include weekend work and full training will be given. 
 
About the Café role:

• Fixed-term days (Fri/Sat or Sun/Mon) – with the possibility of more hours when summer starts.
• Food prep, serving, cleaning tables, kitchen and washing dishes.
• Barista work (previous experience a bonus, but training is available).

About you: 

• Able to use initiative in a busy cafe environment.
• Excellent customer service experience.
• Willing to learn and energetic.

About the Customer service/tour guiding/retail roles: 

• Delivering site introductions to self-guided individuals and groups. Occasionally leading guided tours in our museum, homestead, or wider site. 
• Working in our beautiful heritage retail store.

About You:

• Keen to interact with people from all walks of life.
• Tourism/guiding experience beneficial.
• Some retail experience an advantage.
• An interest in history and willing to learn.

Come and work with a fun team and share stories of Kiwi ingenuity in Central Otago.

The hourly rate for the positions is $24-$26 per hour depending on experience. View the job description.

Applications for these roles close at 5pm on Sunday 15 October 2023.

How to apply:

Please send your CV and cover letter to recruit@heritage.org.nz.