Covid19 response

Heritage New Zealand Pouhere Taonga has made health and safety adjustments at our offices and properties to minimise the risk of Covid-19 infection to our visitors, members and staff.  

Alert Level change

For areas in Alert Level 2 Heritage New Zealand Pouhere Taonga has made health and safety adjustments at our offices and properties to minimise the risk of COVID-19 infection to visitors, members and staff. We have contact tracing registers in place, and follow government recommendations for physical distancing, deliveries, meetings, and for personal and workplace hygiene.

Auckland offices and properties remain closed at Alert Levels 3 and 4.

The advice provided by the Ministry of Health is the best way for our community to protect ourselves.

For up-to-date information and advice on the pandemic please visit 

Are Heritage New Zealand offices and properties open?

For parts of the country at Alert Level 2,  Heritage New Zealand Pouhere Taonga offices and properties are open subject to the conditions of the relevant restrictions, including those related to group sizes, contact tracing and hygiene procedures.  Regular cleaning is occurring.  Please arrange any on-site or face-to-face meetings with staff in advance only where these are strictly necessary.  Meetings will generally be hosted online.  

Auckland offices and properties are closed at Alert Levels 3 and 4.

Check directly with the property you may wish to visit before you go.  We've missed you!

We are open for enquiries regarding future venue hire for your special occasions.

The Online Shop is open. Deliveries may take longer due to the backlog of parcels moving around the country.

Visiting a property?

We have made health and safety adjustments at all our properties to minimise the risk of infection to our visitors, members and staff. If you visit you will need to sign in, wear a mask, and maintain 2-metre social distancing (1 metre in our cafes).

If you, your whānau, or friends are feeling unwell or are concerned you may be a close contact to a case, please stay home.

Scheduled events at our properties may be cancelled or rescheduled. Group numbers for guided tours will be set according to the Alert Level. Hand sanitiser is available at all properties.

For more up-to-date information and advice on the pandemic please visit the Ministry of Health website.


Heritage New Zealand Pouhere Taonga members are our financial and moral lifeblood and your support of our work through membership and donations is crucial.  Now, more than ever, we need your support and understanding.

As you might expect at Alert Levels 3 and 4, the membership team is working from home so processing time for standard membership (new and renewing), magazine-only subscriptions and donations at this time may be a little slower than usual.  We regret that we cannot post cards and other materials to you until we are back in the office.  Mail delivery is also affected by the country's response to Covid-19 with restricting mail to essential services during lockdown.

Soft copies of many of our publications are available in the Resources section of our website. 

If you have not provided us with your email address or signed up to our monthly newsletter Heritage this Month, please just email our Membership Advisor on to securely provide your name and email address.  Read our Privacy Policy.

Event cancellations

Events that Heritage New Zealand was associated with, hosting or managing have been cancelled during Alert Level 4. 

If you were hosting a private event at one of our properties over this period, staff will be in touch with you to discuss your options. 

National State of Emergency and Archaeological Authorities

The Heritage New Zealand Pouhere Taonga Act 2014 makes it unlawful for any person to modify or destroy, or cause to be modified or destroyed, the whole or any part of an archaeological site without the prior authority of Heritage New Zealand.  

Our archaeologists and pouarahi are working (some remotely) and the authority process is running as normal at present. Currently we are in 'working days' as defined by the Heritage New Zealand Pouhere Taonga Act 2014.  Read more about how the normal authority process is working under lockdown.

When a civil defence, local or national state of emergency is notified such as has occurred with the national Covid-19 response, a simplified and streamlined process - the Emergency Archaeological Authority process - may apply to quickly consider work that affects archaeological sites under Subpart 3 Emergency Authorities, Heritage New Zealand Pouhere Taonga Act 2014. 

Covid-19 Pandemic, 2020

If you believe that an emergency archaeological authority is needed, please first discuss the circumstances for which the emergency authority is needed with either:

  • Vanessa Tanner, Manager Archaeology  phone 027 6089537, or
  • Frank van der Heijden, Senior Archaeologist  027 6889741.

Please note the emergency process will be available ONLY for work needed on archaeological sites to enable essential businesses to continue to be provided or maintained.   Please see

Find out more about the emergency archaeological authority process during the Covid-19 response.